FAQ

Answers to common questions about PhotoCozy personalized photo pajamas, photo preparation, sizing and gift planning.

What can I personalize at PhotoCozy?

Explore photo-inspired pajama pants, pajama sets and robes in our collection. Check the personalization options for the specific product before ordering.

How does personalization work?

Choose a style, prepare a clear photo and check the product's size and personalization options. If an upload option is not visible, contact us before placing your order to confirm how to submit your photo. See our personalization guide for the steps.

What kind of photo should I choose?

Use a sharp, well-lit photo with the whole face visible. Avoid heavy filters, blurry screenshots and faces covered by objects. Use a photo you have permission to reproduce.

Can I use a dog or cat photo?

Contact us with the product name and the type of pet photo you want to use. Confirm that the image and requested design are suitable for the selected style before ordering.

Can I preview my design?

Preview availability depends on the personalization options for the selected product. Check its product page, or contact us before ordering to confirm how a design can be reviewed.

How do I choose a size?

Check the measurements for the specific pajama style. Sizing can differ between styles. If the size chart is missing or you are between sizes, contact us with the product name and measurements you want to check.

How long does delivery to the United States take?

Production and shipping are separate parts of delivery. Contact us with the style and destination ZIP code to confirm current timing before ordering a date-sensitive gift.

Will my gift arrive by Christmas or another special date?

Contact us before ordering with the product name, destination ZIP code and required date. Confirm the current production and shipping schedule before relying on a holiday arrival date.